Privacy Policy
This page explains the core categories of information used to operate the marketplace, support orders, and maintain platform security.
1. Information We Collect
The platform may collect buyer email, buyer name, phone number, order details, payment status information, seller profile details, listing data, and support communications submitted through the service.
2. How We Use Information
Information is used to create orders, verify payment state, display completed order data, retrieve Steam Guard code history, support sellers, detect abuse, and maintain marketplace operations.
3. Payment And Provider Data
Hosted payment sessions are processed through an external provider. The marketplace stores payment references, invoice state, and related callbacks necessary to confirm order completion and resolve payment issues.
4. Security And Access
We use account-specific access flows, admin controls, and order lookup protections to limit unnecessary exposure of credentials, code history, and operational data.
5. Data Sharing
Information is shared only when required to operate the marketplace, provide payment services, support account delivery, or comply with legal obligations.
6. Retention
Order, listing, and support data may be retained as long as reasonably needed for delivery, dispute handling, fraud prevention, analytics, or platform administration.
7. Your Questions
If you have privacy-related questions, contact support@steamvault.gg.